External Job Title: Content Development Specialist, Assessment Services
Location: Remote
Reports to: Content Development Manager
Summary
The Content Development Specialist is a member of the Content Development team within the Assessment Services Department. This position is responsible for training and managing external item writers, editing test items, and developing test specifications/test objectives according to industry best practices.
To be successful, the Content Development Specialist must exhibit strong technical writing and editing skills. The Content Development Specialist is also expected to manage external item writers for multiple projects including developing and monitoring assignments; providing training, feedback, and support to item writers; and ensuring all editing is completed on time and to a high level of quality. The Content Development Specialist will be called upon to facilitate in-person and virtual content development workshops with external subject matter experts (SMEs) and to communicate regularly with clients.
Main Duties
- Train external SMEs in best practices for exam content development
- Manage SMEs during content development efforts
- Edit test items according to industry best practices
- Provide timely, constructive feedback to external item writers with varying levels of experience
- Research and draft test specifications/test objectives
- Manage multiple concurrent content development assignments, each on its own schedule, to ensure on-time delivery
- Communicate directly with clients throughout the content development cycle
- Facilitate in-person and online content development workshops with SMEs
- Become proficient with Prometric's internal, proprietary assessment technology; follow established procedures and guidelines, and comply with exam security practices
- Other duties as assigned
Essential Qualifications & Experience
- Bachelor's degree or higher
- Excellent written, verbal, and interpersonal communication skills
- Excellent editing and proofreading skills
- Excellent attention to detail and accuracy
- Experience with group facilitation
- Ability to provide constructive feedback to writers at all skill levels
- Ability to prioritize and handle multiple projects simultaneously, work under pressure, and meet exacting deadlines
- Ability to meet quality and productivity metrics
- Facility with learning and using new technology applications
- Strong organization and time management skills
- Professional demeanor
- Tolerance for ambiguity
- Proven dependability
- High regard for security
- Knowledge of assessment industry best practices for content development a plus
- Experience writing test items preferred; experience in credentialing a plus
- Ability to work occasional weekends and evenings, as well as to travel as needed (potentially up to 10%)